Refunds, Returns & FAQs

1. Ownership of Materials

All course content, videos, worksheets, handouts, and downloads are the intellectual property of NL Peacebuilding Inc. Materials are provided for personal use only. They may not be copied, shared, or redistributed without our written permission.

2. Access to Materials

- Self-contained digital products (e.g., workbooks, self-taught courses): full access is granted at purchase.
- Facilitated or drip-delivered programs (e.g., live courses, workshops): access is provided according to the schedule stated at purchase.

3. Refund Policy

- Self-contained digital products (e.g., workbooks, e-books, self-taught courses):
All sales are final. No refunds are provided once the product has been purchased, as full access is delivered at the time of sale.

- Facilitated programs (e.g., live or drip-delivered courses, workshops, or webinars):
Refund policies for these programs, if offered, will be clearly stated at the time of purchase. Any refund opportunity will depend on program-specific criteria, such as participation requirements and timelines.

To request a refund (where applicable), please contact us at nlpeacebuildinginc@gmail.com.

4. No Guarantees

Our digital products are designed to support learning and development. However, we make no guarantees of specific results or outcomes. Your success depends on your own participation, application, and circumstances.

5. Limitation of Liability

To the fullest extent permitted by law, NL Peacebuilding Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our digital products.

6. Privacy & Data Use

We respect your privacy. Any personal information you provide (such as name, email, or payment details) will be handled according to our Privacy Policy.

7. Modifications

We may update these Terms from time to time. Continued use of our products after changes are posted constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.

 

FAQs : Here are the quick answers to the questions we hear most often.

1. Will I get personal feedback on my work?

Feedback depends on the delivery method of the product you purchase.
- Self-contained products (e.g., workbooks, self-taught courses): these do not include personalized coaching. However, participants may ask clarification questions through the course discussion area.
- Facilitated or live programs (e.g., future workshops, drip-delivered courses): details about feedback or coaching opportunities will be clearly outlined at the time of purchase.

2. How long will I have access to the course?

- Self-contained products (e.g., workbooks, self-taught courses): full access is granted at the time of purchase and does not expire.
- Facilitated or drip-delivered programs (future live or scheduled courses): access will follow the schedule outlined at purchase.

3. What is your refund policy?

- Self-contained products (e.g., workbooks, e-books, self-taught courses): all sales are final, and no refunds are provided once the product is purchased.
- Facilitated programs (e.g., live or drip-delivered courses, workshops, or webinars): refund policies will be clearly stated at the time of purchase and may depend on program-specific participation requirements and timelines.

4. Can I share or reuse the course materials?

No. All course content—including videos, worksheets, and downloads—is the intellectual property of NL Peacebuilding Inc. Materials are provided for your personal use only and may not be copied, shared, or redistributed without our written permission.